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Shipping & returns


Delivery around Australia is FREE in 99% of the products. The 1% of goods that dont qualify are usually large heavy objects or deliveries to remote areas.


Free Express Shipping:

Canberra/Sydney: 2-4 business days
Melbourne / Brisbane / Adelaide: 2-5 business days
NSW Regional / VIC Regional : 3-8 business days
Perth: 5-10 business days
Other: 5-15 business days



Our products ship from different warehouses around Australia. 


Faulty or Damaged Goods

Please contact us if you need to return your items due to damaged or faulty goods. We are committed to ensuring you are happy with your purchase and that your product arrives in good working order. Many of our suppliers have strict timeframes and policies governing product returns so please carefully below.



  1. Change of mind - We do not allow returns on change of mind so please choose carefully before you checkout. 
  2. For warranty claims you must notify us within 14 days of receiving the product. If you dont notify us within 14 days then you miss the window of opportunity for arranging a return. Our suppliers have strict timeframes regarding returns and we have to honour this.
  3. If you receive the product and its dead-on-arrival or damaged then we will handle this through postal insurance or lodge a defect with the supplier. In this instace we need to be notified within 14 days of you receiving the product. 
  4. Get in touch via the Contact Us page and a representative will manage your return.



Any warranty information will be on the product. We will handle your warranty claim with the manufacturer. Please contact us for any warranty related issues.